Policies
Shipping
How and when your order makes its way to you.
Processing time
Orders are typically processed within 1–2 business days. During peak seasons and promotional periods, processing may take slightly longer. You'll receive a confirmation email as soon as your order is placed, and a second email with tracking once it ships.
Delivery times
Standard shipping within the contiguous United States generally arrives in 2–5 business days after it leaves our warehouse. Delivery windows are estimates and may vary based on your location and carrier conditions. Alaska, Hawaii, and U.S. territories may require additional transit time.
Shipping rates
We offer free standard shipping on all orders over $65. For orders under $65, a flat shipping rate is calculated and shown at checkout before you pay. Expedited shipping options, where available, are also displayed at checkout.
Order tracking
Once your order ships, we'll email you a tracking number so you can follow its journey. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Damaged or lost packages
We pack every order with care, but if your item arrives damaged or your package is lost in transit, please contact us within 7 days of the delivery date. We'll make it right with a replacement or refund. For returns and exchanges, see our Returns policy.